About customer personal information management

FLOWFUSHI US, Inc. (hereinafter referred to as "Company") respects personal information provided by customers on the website operated by the Company (hereinafter referred to as "the Company"), and personal Based on the management system centered on the person responsible for information protection, we set appropriate rules on the handling of personal information, conduct operations, education and audits, review and improve daily. Regarding the information system as well, it keeps it safely in a server protected by the security system, and we are striving to protect personal information so as not to cause unauthorized access, loss, destruction, falsification or leakage.

About collecting personal information of customers and using purpose

The target customer's personal information is the customer's name, address, phone number, e-mail address, credit card number, other credit card information, customer's purchase history and inquiry history of the customer's product, beauty and health Related information, answers to various questionnaires, information on hobbies / preferences / lifestyle etc.
Measures such as web, postcard, FAX, filling in the document at the storefront, etc. to use the members' exclusive page, online shopping, information distribution by e-mail, prize etc. such as gifts of the service of this site We will collect personal information such as your email address, name, address etc. within the necessary range. This will be used for the service on this website and for the improvement of the services sent from our company, DM and questionnaire request, refund to customers, communication in the extent necessary for business etc. and development of products · I will use it for improvement.

Outsourcing and consigning customer's personal information to affiliated companies

We will not disclose your personal information to third parties other than outsourcing parties without your consent.
As for outsourcing partners, we have concluded confidentiality agreements with us, at the same time, under the strict control of our company, we will consign your personal information to the minimum necessary for doing business I will do. In addition, in order to improve service in the future, we may delegate related information such as customer's name, address, telephone number etc. to an affiliated company etc that has signed confidentiality agreement etc.
In this case, we are responsible for guiding the handling of customer's personal information within the scope of our purpose of use, and we will conduct appropriate safety control measures, we will conduct necessary and appropriate supervision, It protects personal information. In addition, we may also submit your personal information if you are forced to submit your personal information from a public agency based on laws and regulations. Delivery at that time will be done using a highly secure method so that leakage / damage of personal data will not occur.

Inquiries to credit card companies and other financial service providers

We will inquire credit card companies and other financial service providers about the credit card number and its incidental information, customer's name, etc. for the purpose of payment settlement etc. when the customer purchases our products There is a thing.

Disclosure, correction, and suspension of use of personal information of customers

On this site, you can check and change your own personal information freely. In addition, we will promptly respond after confirming the identity in case we receive request from the customer for personal information disclosure, correction and suspension of use. We will not change without your instructions or consent.

About customer's personal information handling

Regarding the handling of customer's personal information, we will review the contents of each of the above sections as necessary and improve it while improving it.

Customer inquiries window for personal information

With this personal information protection policy, you agree with the customer regarding the handling and collection of personal information. If you do not agree with us or if you have any questions about our company's handling of personal information, please contact us at the inquiry window.

Inquiries by telephone: Customer center

  • ※Reception time 10:00 - 18:00 (Except Saturdays, Sundays, and public holidays)